Confidentiality Important Information About Your Privacy at Employee Support Network Employee Support Network, LLC is a provider of employee assistance and work/life services. When you contact us, you usually provide personal information, which helps us identify you as a client entitled to use the service, and you may provide health information. This notice describes how Employee Support Network, also called ESN, may use and disclose that information. All employee counseling and referral services are confidential, except in the following instances: - When there is suspicion about child abuse or neglect.
- When there is reason to believe that a person might hurt themselves or others.
- When a threat has been made or implied against a specific person or organization.
- When a release form has been signed to allow confidential information to be shared with a specified receiver.
- In addition, your health information will be available to all ESN counseling staff in order to provide immediate assistance to you in the event that your counselor is out of the office.
- In order to facilitate treatment, particularly when a referral to a treatment provider is made, ESN may disclose your health record to other health care providers, with all individually identifying information removed.
On a quarterly basis, the employer of the organization that has contracted for ESN services will receive a statistical report that demonstrates the utilization of the program in a statistical report, without revealing your identity. Employee Support Network will not otherwise use or disclose your health information without your written authorization. If you have questions about confidentiality, or wish to obtain a copy of your file, please send a request in writing: Attention: Privacy Officer
Employee Support Network
150 Motor Parkway, Ste #L40
Hauppauge, NY 11788 | 
